Webshop and Customer Portal

Account

• How do I change my email address?
• How do I change my address?
• What should I do if I have forgotten my password?

Orders, payments and invoices

• Where is the license/database/MCA that I ordered?
• Where is my invoice?

Licenses and Devices

• How can I check if a feature license is installed?
• Where can I find the internal serial number?
• How can I transfer a license to another account?